Digitisation in Indonesia Has Become a Gamechanger for Corporate Secretaries
Ever since the pandemic, many multinational companies and start-ups alike have taken more interest in business technology. With Southeast Asia slowly acclimatizing to the shift of a digital economy, digitisation in Indonesia has been a significant factor in changing the way secretaries operate.
Growing Digitisation in Indonesia
With many developments in technology strengthening a company’s operations, it is no surprise how more and more economies, not just in Western countries but even in Asia, are taking a look into these innovations. The growing digitisation in Indonesia has provided many different opportunities for employers and employees alike, creating fresh and unconventional new systems.
With Business Process Outsourcing (BPO) industries flourishing in the country, business practices are essentially progressing, making work dynamics better and more well-built.
The Ways digitisation Has Changed Secretaries
These are the ways we have seen rapid changes in the work of secretaries due to technology and digitisation:
Software Integration Has Made Jobs Easier
Secretaries have been using various software for recording finances, creating templates for due diligence, sending emails, protecting records, and other important business processes. As a result, they have been more effective in doing their jobs, and thus, there has been a low margin of errors.
Some may also question if there has been increasing demand for efficacy. In a way, it is true, with companies knowingly or unknowingly asking more from their secretaries. However, this doesn’t necessarily mean the workload is more- it just means there’s been a change in the nature of the job that secretaries do.
Secretaries are Being Able to Save Time, and for Everyone
Software integration has also helped to save time. Tasks such as printing, collating, distributing, etc. are all done through computer programs- as we can note, they aren’t really that difficult but still contributed a lot to the time sink before digitisation wasn’t a part of every company.
In addition to saving their own time, secretaries have given other departments room to breathe. Many jobs that correlate with the secretary, for example, collecting financial information from within the organization can be done faster than before, so everyone gets more time to focus on their own work.
Secretaries Now Have More Time to Think
The role of secretaries isn’t just to do what’s been put in front of them. They are required to be problem solvers, as they are responsible for deciding the direction of various operations within the organization.
As technology has made minute tasks effortless, secretaries now have more time to think about business growth. They can implement ideas on the higher spectrum; for example, there’s more time to think about the structure and content for a mail, rather than having to go to the post office to drop it.
Secretaries Are Becoming Busier on Data Analysis
With digitisation in Indonesia, big data has become a significant factor contributing to the growth of businesses. More the information organisations get about their surroundings and the customer behaviours, the more they are able to implement product and brand strategies to fit the buyer’s expectations.
In many companies, corporate secretaries are the first ones to filter the data and trends before they are accepted. After all, having a lot of data always puts you at the risk of acting on redundant trends. Thus, with good secretarial eyes by your side, you will be able to make better decisions backed by data that’s been vetted.
Digitisation in Indonesia has made the job of secretaries easier and faster, but that’s just one side of the coin. Technology has enabled secretaries to find more ways to contribute to their companies, eventually increasing the value they offer.
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